Due to working with and sourcing parts/tooling from multiple manufacturers we cannot always guarantee the products you receive will be completely without fault. If you do receive a faulty product please contact us within 7 days and we can offer you an exchange or full refund. All faulty returns must be provided in their original packaging and in a non-modified condition. You will need to organise return shipping and cover any shipping costs associated with getting the item/s back to us.

We do not offer refunds if you simply change your mind so please purchase carefully.

If you're not satisfied with your purchase we can offer an exchange for an item or in-store credit of equal value, however all return shipping costs must be paid by the customer. Exchanges need to be completed within 30 days of original purchase date - after 30 days returns will be declined. All returns need to be in their original condition and packaging.

Please send all returns to:

Insearch Australia

PO Box 690
WA 6531


Cheers, The Insearch Team.